My fabulous Spanish office cleaner came in today, after finding this in our (shared) shower room. She wanted to know:
a) What it was
b) Whose it was
c) What to do with it now
I couldn't give her an answer through my laughter...
Clicky for bigger
March 2006 Archives
Sorry for the rubbish availability of the site today - just for once it's not Be*, but a DDoS against my nameservers.
Bollocks.
Yesterday was the singularly worst service I think I've ever had from an ISP.
Be's network started suffering from very high packet loss around midday - it carried on until late evening (9 or 10pm).
In all this time, it was impossible to get through to their call centre - not surprising given the scale of the problem. There was no acknowledgement of there even being a problem until midafternoon when something was posted on their forum.
We all know that it's only human to suffer problems - it is bleeding edge technology after all. What riles me above all other is the total lack of communication to customers.
So, how about it Be, maybe you could put up a status page like every other ISP?
Now, I don't normally do these online petition things very often, but this is different.
AOL are proposing to start charging (large corporations who send large amount of email) to email AOL subscribers. This is all being done in the name of an anti-spam measure, but it will only end up creating a two tier email system.
Some may argue that this is all that AOL subscribers deserve, but it does set a dangerous precedent.
